How to Collect Your UK Visa Application
Congratulations on successfully completing your UK visa application! Once your visa application has been processed, you will receive an email from TLS (the UK visa application centre) informing you that your passport is ready for collection.
Please note that you will not be notified by phone, SMS, or any other means, so it is important to check your email regularly. If you have provided a courier service, your passport will be sent to you using the courier service you have chosen.
Here are the steps to follow when collecting your UK visa application:
Step 1: Wait for an email from TLS. The email will inform you that your passport is ready for collection. It is important to check your email regularly.
Step 2: Bring your passport, a printout of the email, and any other documents required by TLS to the visa application centre during the designated collection times.
Step 3: Upon arrival, please join the designated queue and follow the signs for passport collection.
Step 4: When it is your turn, present your passport, the printout of the email, and any other required documents to the TLS staff member.
Step 5: Once your identity has been verified, you will be given your passport and supporting documents. Please check that all the details on your visa are correct before leaving the visa application centre.
If you are unable to collect your passport in person, you may authorise someone else to do so on your behalf. The authorised person must bring a letter of authorisation signed by you, a copy of your ID document, and their own ID document.
We hope this information has been helpful. If you have any further questions, please do not hesitate to contact Move Up for assistance.